When the printer is not detecting the toner cartridge in the printer, there are a few errors that relate to this issue.
1. Toner requires shaking.
2. 10 supply error on the machine.
3. Machine is not registering that a new cartridge is installed and is constantly prompting for one.
When you do run into this issue, please use the link below to order a new toner cartridge to resolve the issue.
Toner Web Order Form: https://rbcgroup.com.au/support-order-toner/
If the machine still does not function properly after the cartridge has been replaced, please use the button below to log a service call with one of your friendly support team members.