US English (US)
AU English (AUS)
Log a Support Call RBC Website
English (AUS)
US English (US)
AU English (AUS)
  • Home
  • HP
  • HP Print

HP Ink on Prints are Smudging/Creating Streaks

Contact Us


Can't find what you're looking for?

Log a Support Call
  • HP
    HP Print HP Copy HP Scan HP Fax HP Apps HP Meters HP Other
  • Lexmark
    Lexmark Print Lexmark Copy Lexmark Scans Lexmark Fax Lexmark Meters Lexmark Other
  • Ricoh
    Ricoh Print Ricoh Copy Ricoh Scan Ricoh Fax Ricoh Meters Ricoh Other
  • DaaS
  • docs2me
  • ip2me
  • COVID-19
  • Recycling and Sustainability
  • Printer Monitoring
  • eMeters
  • Security
+ More

In a specific situation that the ink of your prints are smudging or there are streaks on your prints. Please refer to the pictures below to verify if your issue is similar to the samples.

In this first sample, the blue cup has smudged onto the 2nd page of the print as you can see below the green cup.  In this second sample, you can see that there are ink streaks on the print that has originated from the 2nd page.

The biggest factor causing this issue is if you're using a paper type that differs from the normal A4 80gsm paper that is used for normal printing. If you have tried to print on a different paper type that is causing this issue, please follow the next step to have this issue rectified.

1. Please refer to this article to change the Paper Settings on your Printer and Computer: HP How to Change the Paper Trays Size/Type 

2. If not, please log a support call using the button below and a friendly technician will be in contact to have this rectified for you.

Need further help?

Log a Support Call

smudging streaks hp ink toner lines toner on page ink lines bad quality fading faded white lines

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • 98.XX.YY errors on HP Printers
  • How to a resolve a paper mismatch on HP machines
  • Toner Collection Unit Full
  • How to add Usernames to Documents for HP Print Drivers


See our Privacy Policy

1300 857 164     CONTACT US

Brisbane

RBC Group Brisbane

1 Mayneview Street
Milton QLD 4064

PO Box 199
Paddington QLD 4064

Gold Coast

RBC Group Gold Coast

1/22 Harvest Court
Southport QLD 4215

PO Box 4
Ashmore City LPO
Ashmore QLD 4214

Melbourne

RBC Group Melbourne

Unit 1, 20-22 Gardiners Rd
Notting Hill VIC 3168

Sydney

Interactive Australia

Tower B
39 Herbert St
St Leonards NSW 2065


Knowledge Base Software powered by Helpjuice

Definition by Author

0
0
Expand