Please follow these steps when you're having issues not being able to login.
Locked Account/Unable to Login
1. Go to the password portal https://pwd.ip2me.com.au/
2. Select one of the following options and follow the prompts
3. If you are unable to access the self service portal please contact our support desk using the button at the bottom of the page.
Change Password
1. Login to the password portal https://pwd.ip2me.com.au/
2. Fill out the Change Password form and select Change Password once complete.
3. If you are unable to access the self service portal please contact our support desk using the button at the bottom of the page.