Lexmark CFM is a monitoring service provided by Lexmark and RBC to assist with Lexmark servicing. The software can either be installed on a Server or PC to monitor the printers (Fleet Agent). Alternately it can be directly installed on compatible Lexmark device (Printer Agent). Please see the below security settings that need to be configured in order to allow CFM to work as intended.
Fleet Agent
The Fleet Agent requires a dedicated, high-availability, on-premises server, or hosted computer. It must have a constant Internet connection. The Fleet Agent should not be placed on a computer that is routinely shut down or routinely disconnected from the Internet. A single Fleet Agent can manage 1000s printers. Only one is needed per customer WAN.
Minimum computer specifications
| Operating System | x86 - 64 |
| Processor | 1Ghz dual core |
| RAM | 2GB |
| Storage | 32GB |
Firewalls
| CFM URLs | |
|---|---|
| *.us.iss.lexmark.com | *.eu.iss.lexmark.com |
| ccs.lexmark.com | ccs.lexmark.com |
| ccs-cdn.lexmark.com | ccs-cdn.lexmark.com |
| *.s3.us-east-2.amazonaws.com | *.s3.eu-centre-1.amazonaws.com |
| *.us.iss.lexmark.com | *.s3.eu-central-1.amazonaws.com |
| *.s3.us-east-2.amazonaws.com | *.eu.iss.lexmark.com |
Ports and Protocols
Printer Discovery
| Port | Protocol | Function | Data Flow |
|---|---|---|---|
| 443 | HTTPS | Fleet Agent Setup | Fleet Agent ↔ CFM |
| 161 | SNMP | Printer Discovery | Fleet Agent ↔ Printer |
| 5353 | mDNS | Printer Discovery | Fleet Agent ↔ Printer |
| 6100 (UDP) 6110 (TCP) |
Lexmark Secure Transport1 (LST) | Printer Discovery | Fleet Agent ↔ Printer |
| 9300 5000 |
NPA Network Transport1 (NPANT) Object Store1 (OS) |
Printer Discovery | Fleet Agent ↔ Printer |
| 443 | HTTPS | Printer Enrolment | Fleet Agent ↔ CFM |
Printer Configuration / Management
| Port | Protocol | Function | Data Flow |
|---|---|---|---|
| 443 | HTTPS | Data Collection Printer Configuration Printer Management |
Fleet Agent ↔ CFM |
| 161 | SNMP | Data Collection Printer Configuration Printer Management |
Fleet Agent ↔ Printer |
| 5353 | mDNS | Data Collection Printer Configuration Printer Management |
Fleet Agent ↔ Printer |
| 6100 (UDP) 6110 (TCP) |
Lexmark Secure Transport1 (LST) | Data Collection Printer Configuration Printer Management |
Fleet Agent ↔ Printer |
| 9300 5000 |
NPA Network Transport1 (NPANT) Object Store1 (OS) |
Data Collection Printer Configuration Printer Management |
Fleet Agent ↔ Printer |
Printer Agent
The Printer Agent installs the Printer Configuration Agent on each printer to be managed. Each printer Configuration Agent submit its data directly to CFM. The Printer Agent only supports Lexmark printers.
Firewalls
| CFM URLs | |
|---|---|
| *.us.iss.lexmark.com | *.eu.iss.lexmark.com |
| ccs.lexmark.com | ccs.lexmark.com |
| ccs-cdn.lexmark.com | ccs-cdn.lexmark.com |
| *.s3.us-east-2.amazonaws.com | *.s3.eu-centre-1.amazonaws.com |
| *.us.iss.lexmark.com | *.s3.eu-central-1.amazonaws.com |
| *.s3.us-east-2.amazonaws.com | *.eu.iss.lexmark.com |
Ports and Protocols
Printer Discovery
| Port | Protocol | Function | Data Flow |
|---|---|---|---|
| 161 5000 5353 6100 (UPD) 6110 (TCP) 9300 |
SNMP Object Store1 (OS) mDNS Lexmark Secure Transport1 (LST) NPA Network Trasport1 (NPANT) |
Printer Discovery | PET ↔ Printer |
| 443 9100 |
HTTPS HTTP |
Printer Enrolment | PET ↔ Printer Printer ↔ CFM |
| 443 | HTTPS | Printer Setup |
Printer ↔ CFM |
Printer Configuration / Management
| Port | Protocol | Function | Data Flow |
|---|---|---|---|
| 443 | HTTPS | Data Collection Printer Configuration Printer Management |
Printer ↔ CFM |